Instruction on exercising the consumer's right to withdraw from the contract

1. Right to withdraw from the contract

You have the right to withdraw from this contract without giving a reason within 14 days.

The period for withdrawing from the contract expires after 14 days from the day when you or a third party designated by you, with the exception of the carrier, take delivery of the goods.

When exercising the right to withdraw from the contract, inform us of your decision to withdraw from this contract by a clear statement (for example, by letter sent by post or e-mail) to the address ONSA Plus, s.r.o. registry maintained by the Municipal Court of Košice I., section Sro, insert no. 30361/V, email: shop@onsaplus.sk

For this purpose, you can use the sample form for withdrawing from the contract, which we handed over or sent to you.

The withdrawal period is preserved if you send a notice of exercise of the right to withdraw from the contract before the withdrawal period expires.

2. Consequences of withdrawal from the contract

After withdrawing from the contract, we will return all payments that you made in connection with the conclusion of the contract, especially the purchase price, including the costs of delivering the goods to you. This does not apply to additional costs if you have chosen a different type of delivery than the cheapest standard delivery method we offer. Payments will be returned to you without undue delay, at the latest within 14 days from the day we receive your notice of withdrawal from this contract. Their payment will be made in the same way that you used for your payment, unless you have expressly agreed to a different payment method, without charging any additional fees.

Send the goods back to us no later than 14 days from the day of exercising the right to withdraw from the contract. The period is considered to be preserved if you send the goods back before the 14-day period has expired.

You bear the direct costs of returning the goods.

You are only responsible for any reduction in the value of the goods as a result of handling them in a manner other than what is necessary to determine the nature, properties and functionality of the goods.